Environment
- Cb Defense PSC Console: All Versions
- Cb Defense API Connector
Symptoms
- Data containing multi-byte characters not displayed properly when pulled via REST API
- integrationServices/v3/alerts
- integrationServices/v3/auditlogs
- integrationServices/v3/device
- integrationServices/v3/event
- integrationServices/v3/notification
- integrationServices/v3/policy
- integrationServices/v3/process
Cause
The Cb Defense REST API currently uses ISO-8859-1 (Latin-1) encoding
Resolution
There is no resolution to this matter as the REST API is functioning as currently designed.
Additional Notes
Correctly interpreting multi-byte characters would require the use of different encoding (like UTF-8) which does support multi-byte characters.
There is work underway to improve overall internationalization to support a wider spectrum of languages.
Feel free to vote for
September 27, 2017 - SSM Sync to see changes made to the encoding used for the REST API in future versions of Cb Defense.
Common languages using multi-byte character sets:
- Armenian
- Arabic
- Barents Cyrillic
- Celtic
- CentEuro
- ChineseSimp / EUC-CN
- ChineseTrad / Big5
- Croatian
- Cyrillic
- Devanagari
- Farsi (Persian)
- Gaelic
- Georgian
- Greek
- Gujarati
- Gurmukhi
- Hebrew
- Iceland
- Inuit
- Japanese / ShiftJIS
- Korean / EUC-KR
- Latin (Kermit)
- Maltese/Esperanto
- Ogham / I.S. 434
- Roman
- Romanian
- Sámi
- Thai / TIS-620
- Turkish
- Turkic Latin
- Turkic Cyrillic
- Ukrainian
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