Environment
- App Control Agent: All Supported Versions
- App Control Server: All Supported Versions
- Microsoft Windows: All Supported Versions
Symptoms
- Endpoints are showing as Disconnected in the Console under Assets > Computers.
- Endpoints are not showing in the Console under Assets > Computers.
- Endpoints are experiencing general communication issues with the App Control Server.
Cause
There are many reasons why an Agent could have difficulties communicating with the App Control Server.
Resolution
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