IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Endpoint Standard: Can File Deletion Be Undone?

Endpoint Standard: Can File Deletion Be Undone?

Environment

  • Carbon Black Cloud Console: All Versions
  • Endpoint Standard: All Versions
  • Microsoft Windows: All Supported Versions
  • Apple macOS: All Supported Versions

Question

Can you remove and application from the deletion list once it's been submitted for deletion via the Carbon Black Cloud Web Console?

Answer

No, once you request an application be deleted via the web console, it cannot be undone.

Additional Notes

  • To avoid accidentally deleting a wrong file:
    • Blacklist the application you are targeting first before actually deleting it to help you gauge the impact of that applications removal from your environment. Length of time to blacklist before deletion is up to you, but we recommend a few days at least (not counting weekends).
    • Verify that you are submitting the correct application that you wish to delete

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Creation Date:
‎04-13-2018
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