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App Control: Supported Upgrade Paths

App Control: Supported Upgrade Paths

Environment

  • App Control Server: All Supported Versions
  • App Control Agent: All Supported Versions

Question

What are the supported upgrade paths for App Control?

Answer


Server Upgrade Paths:
  • 8.x > 8.x
  • 7.x > 8.1.4
  • 6.0.2.449 > 7.x
  • 5.1.2.63 > 6.0.2.449
  • 4.x > 5.1.2.63


Agent Upgrade Paths:
  • 8.1.x > 8.9.x
  • 8.0.x > 8.7.8
  • 7.x > 8.7.8
  • 6.x > 8.7.8

Additional Notes

  • Unsupported Server Upgrade Paths:
    • 4.x > 6.0.2.449 (Upgrade to 5.1.2.63 first)
    • 4.x > 7.x (Upgrade to 5.1.2.63, then 6.0.2.449, then 7.x)
    • 5.0.x > 6.0.2.449 (Upgrade to 5.1.2.63 first)
    • 5.x > 7.x (Upgrade to 5.1.2.63, then 6.0.2.449, then 7.x)
    • 6.0.0 > 7.x (Upgrade to 6.0.2.449 first)
    • 6.0.0 > 8.0.0 (Upgrade to 6.0.2.449, then 7.x, then 8.x release)
    • 7.2.3 > Upgrade to 8.1.4 first (Please request via support case) then to 8.x
  • Unsupported Agent Upgrade Paths:
    • 6.x > 8.8.x (Upgrade to 8.7.8 first, then 8.8.x or later release)
    • 7.x > 8.8.x (Upgrade to 8.7.8 first, then 8.8.x or later release)
    • 8.0.x > 8.8.x (Upgrade to 8.7.8 first, then 8.8.x or later release)

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‎11-06-2014
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