Final Update 7/9/2019: 8.1.5 Windows Agent has been posted
Update 6/28/19: I am targeting to have the 8.1.5 build ready for GA around the 10th of July.
Hello,
BLUF
Due to an issue with the 8.1.4 Windows Agent, the CB Protection team has decided to remove the agent binary from the UeX. A replacement agent is being tested and will be released shortly.
Details
Several customers have reported BSOD issues after upgrading to the 8.1.4 Windows Agent. We have identified the root cause and will be releasing a fix in an 8.1.5 Windows Agent.
Multiple, related issues were found and resolved, the first issue was a defect in the code for normalizing file paths. In the case of paths that ended up being longer than 248 characters, a buffer overrun could occur that can cause a BSOD. Second, we discovered a value size mismatch that can cause arbitrary behavior.
Remediation
Customers can download the older Host Package Installer for 8.1 Patch 2 if they need to deploy Windows agents after upgrading to the 8.1.4 Server. Please find the 8.1 Patch 2 Host Package Installer here.
For customers that have already deployed 8.1.4 Windows Agents, we recommend waiting for the release of 8.1.5 which will correct the problem. Installing 8.1 Patch 2 host package installer will overwrite the 8.1.4 installer files on the server. However, you will need to uninstall the 8.1.4 agents on machines that you have already deployed to and reinstall 8.1.0 P2. This will result in losing file state on impacted machines and will force re-initialization on reinstall.
Timeframe for 8.1.5 Windows Agent Release
The code changes have already been implemented and we are progressing through our testing process. We will provide a timeline for release as soon as possible. Check this page for updates.
Update 6/28/19: I am targeting to have the 8.1.5 build ready for GA around the 10th of July.
Thank you,
Larry
