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The CB Response Mac Sensor v6.2.7 Release Notes document provides information for users upgrading from previous versions as well as users new to the product. It consists of the following sections:
Important Notes: Downgrades from 6.2.7-osx to 6.2.6-osx and prior on an individual endpoint basis will require specific steps. See the UeX post here for more information.
The 6.2.7-osx sensor will support macOS versions 10.12 and later as discussed in the UeX post here.
Release Notes Published: January 9, 2020
We have mac devices that have been prompted to update the sensor today and as a result these devices have not been able to successfully load to the desktop upon reboot.
We have raised a support ticket, but no response yet.
Anyone else experiencing something similar?
Haven't done any upgrade to 6.2.7-osx yet - did you received any feedback from the support team ? Would be good to know if that is something specific to your environment or generic issue.
Hey, Is your issue sorted. I am planning for an upgrade.Just want to know your experience. In our test environment, we did not come across any issues.
Upon further investigation, this was not an issue with Carbon Black. Users were reporting that Carbon Black agent was the problem, but it was a different software agent that was causing the issue.
Thank you @jeff_davies for the confirmation.