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IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Version

Cb Response 6.1.0

Issue

Process Analysis page appears blank or doesn’t contain the relevant event that fired the alert

Cause

The API isn’t returning the relevant information

Solution

This will be resolved in the next Server Release 6.1.1 where the API will return events based on last_update rather than unique_id. You can look for CB-13672 and CB-13747 in the release notes for more information.

Article Information

Author:

Creation Date:

‎05-02-2017

Views:

965

Contributors

cmichaels

esullivan

Knowledge Base

6.1.0 Process Analysis Page is Blank or Doesn’t Contain the Correct Event

6.1.0 Process Analysis Page is Blank or Doesn’t Contain the Correct Event

Version

Issue

Cause

Solution

EDR

Knowledge Base

6.1.0 Process Analysis Page is Blank or Doesn’t Contain the Correct Event

6.1.0 Process Analysis Page is Blank or Doesn’t Contain the Correct Event

Version

Issue

Cause

Solution

EDR

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