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<Cb Log> [8-16-2022 02:48:32] (FAILURE) Agent cannot be installed per-user. Please Specify ALLUSERS=1
MSI (s) (C0:24) [07:55:37:601]: Product: Bit9 Agent -- Error 1714.The older version of Bit9 Agent cannot be removed. Contact your technical support group. System Error 1612.
I. Check if there are leftover registry keys from previous agent versions
"C:\Program Files (x86)\Bit9\Parity Agent\DasCLI.exe" status Version Information CLI: 8.7.8.787 6/17/2022 5:00:17 PM Agent: 8.7.8.787 6/17/2022 5:00:17 PM Kernel: 8.7.8.787 6/17/2022 5:00:17 PM
reg query HKEY_CLASSES_ROOT\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9
II. Cleanup the registry keys from previous agent versions, please do not remove the keys for the currently running agent
Not all reg keys will exist, if a registry key is missing, the command will print an error and continue with the next line |
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_CLASSES_ROOT\Installer\Features\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_CLASSES_ROOT\Installer\Products\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_CLASSES_ROOT\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Features\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Products\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Features\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Products\18633383D60BA99428F49BE443CC1879 /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 18633383D60BA99428F49BE443CC1879 /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_CLASSES_ROOT\Installer\Features\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_CLASSES_ROOT\Installer\Products\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_CLASSES_ROOT\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Features\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Products\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Features\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Products\16C74908109DF684982E92D6C6EFA8CA /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 16C74908109DF684982E92D6C6EFA8CA /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_CLASSES_ROOT\Installer\Features\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_CLASSES_ROOT\Installer\Products\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_CLASSES_ROOT\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Features\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Products\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Features\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Products\752723C1D0E4CEA42903E4A1A2D7405A /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 752723C1D0E4CEA42903E4A1A2D7405A /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_CLASSES_ROOT\Installer\Features\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_CLASSES_ROOT\Installer\Products\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_CLASSES_ROOT\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Features\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Products\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Features\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Products\95E4D2F9825022B46B466A0B8B4B28EE /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 95E4D2F9825022B46B466A0B8B4B28EE /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_CLASSES_ROOT\Installer\Features\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_CLASSES_ROOT\Installer\Products\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_CLASSES_ROOT\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Features\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Products\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Features\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\Products\3AC179ADAA3775A4FA4B18557EC2BE69 /f & reg delete HKEY_USERS\S-1-5-18\Software\Microsoft\Installer\UpgradeCodes\BE699B28D1B16A04D9F1AA3A0C28A1C9 /v 3AC179ADAA3775A4FA4B18557EC2BE69 /f