- App Control Agent: All Supported Versions
- Apple macOS: All Supported Versions
What exclusions are recommended to be added to other security products for the Agent on macOS devices?
|/Applications/Bit9||Agent Program Directory|
|/Library/Caches/com.bit9.agent||Agent Data Directory (10.8 and lower)|
|/Library/Application Support/com.bit9.Agent||Agent Data Directory (10.9 and higher)|
|/System/Library/Extensions/b9kernel.kext||Agent Driver (10.8 and lower)|
|/Library/Extensions/b9kernel.kext||Agent Driver (10.9 and higher)|
|/Applications/Bit9/Agent/appc-es-loader.app/Contents/MacOS/appc-es-loader||Agent System Extension (Big Sur 11.0 and higher)|
Bundle ID : com.vmware.carbonblack.appc-es-loader.appc-es-extension
- Some vendors require trailing asterisks (*) when entering exclusions. Sub-folders should be included in the exclusions. Please refer to the vendors documentation.
- The agent is considered a "Real Time" scanner. It also has a self-protection mechanism to mitigate tampering with the agents services or files. It is important to set these exclusions up as interference from other security products can cause inter-operability and performance issues.