Environment
- App Control Agent: All Supported Versions
- Apple macOS: All Supported Versions
Question
What exclusions are recommended to be added to other security products for the Agent on macOS devices?
Answer
| Path/Location | Information |
|---|
| /Applications/Bit9/Daemon/b9daemon | Agent Process |
| /Applications/Bit9 | Agent Program Directory |
| /Library/Caches/com.bit9.agent | Agent Data Directory (10.8 and lower) |
| /Library/Application Support/com.bit9.Agent | Agent Data Directory (10.9 and higher) |
| /System/Library/Extensions/b9kernel.kext | Agent Driver (10.8 and lower) |
| /Library/Extensions/b9kernel.kext | Agent Driver (10.9 and higher) |
| /Applications/Bit9/Agent/appc-es-loader.app/Contents/MacOS/appc-es-loader | Agent System Extension (Big Sur 11.0 and higher)
Bundle ID : com.vmware.carbonblack.appc-es-loader.appc-es-extension |
Additional Notes
- Some vendors require trailing asterisks (*) when entering exclusions. Sub-folders should be included in the exclusions. Please refer to the vendors documentation.
- The agent is considered a "Real Time" scanner. It also has a self-protection mechanism to mitigate tampering with the agents services or files. It is important to set these exclusions up as interference from other security products can cause inter-operability and performance issues.
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