Environment
- App Control Server: All Versions
Symptoms
After restarting the App Control Server service, the App Control Server is not able to import a new license file (license.lic) located in C:\Program Files (x86)\Bit9\Parity Server.
Cause
Lack of local administrator permissions for the App Control Server's service account.
Resolution
- Please ensure the App Control Server's Service account has the following grants:
- Local Administrative Privileges
- Press the Win + R keys on your keyboard to open Run, enter the command compmgmt.msc, and then press Enter,
- Navigate to "Local Users and Groups" select "Groups" and do double click on "Administrators" group
- Click on the add button and look for App Control Server's Service account.
- Local Security Policy made sure the service account account has "Logon as Service" and "Logon as Batch"
- Press the Win + R keys on your keyboard to open Run, enter the command secpol.msc
- Navigate to Local Policies > User Rights Assignment
- Add the App Control Server's Service account in "Logon as Service" and "Logon as Batch"
- After adding the grants open an Administrator CMD prompt and enter the below command:
gpupdate /force
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