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App Control: Approve Publisher Option Greyed Out on the Details Page

App Control: Approve Publisher Option Greyed Out on the Details Page

Environment

App Control Console: 8.8.2

Symptoms

  • Details page for a Publisher shows the option to Approve or Ban it as greyed out
  • Reputation Approvals are not enabled

Cause

Caused by a defect in the web console when Reputation Approvals are not enabled

Resolution

In the meantime to Approve/Ban a publisher:
  1. Go to Rules > Software Rules > Publishers
  2. Select the checkbox for that publisher
  3. Use the "Action" button to Approve or Ban it

Additional Notes

The issue EP-15407 will be resolved in the next server release

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Creation Date:
‎05-18-2022
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