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App Control: Console Unavailable with HTTP Error 500.19

App Control: Console Unavailable with HTTP Error 500.19

Environment

  • App Control Server: All Versions
  • Microsoft Windows Server: All Supported Versions

Symptoms

After service account password change the console is unavailable with error: HTTP Error 500.19 – Internal Server Error 0x8007052e
 

Cause

  • The IIS configuration was modified from default and the physical path credentials were configured
  • HTTP Error 500.19 – Internal Server Error 0x8007052e - caused by a lack of permissions on the physical path

Resolution

  1. Open IIS Manager > Expand the options on left > Sites
  2. Select the "Parity Console Site" > Advanced Settings >  Physical Path Credentials > Set it to "Application user (pass-through authentication)"
  3. Select the web server name on left > then on right > Restart Server (or in CMD run: iisreset)

Additional Notes


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Creation Date:
‎09-12-2021
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672
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