IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

App Control: Does Rebooting Impact Agent Initialization?

App Control: Does Rebooting Impact Agent Initialization?

Environment

  • App Control Agent: All Versions
  • App Control Console: All Versions

Question

Does rebooting the endpoint have any impact on Agent Initialization?

Answer

A reboot during Initialization will cause the progress to report back to the Console as starting from 0%. After the reboot is complete the Agent will resume Initialization and skip over directories that have already been fully processed. The reported Initialization in the Console should quickly increase from 0% to the point it was before the reboot.

Additional Notes

  • It is always recommend that the endpoint be rebooted using supported, "clean" shutdown procedures. This gives the Agent time to finish writing to the local database.
  • Hard power outages, holding the power button, crashing the operating system could cause corruption of the Agent's local database.

Related Content


Labels (1)
Tags (2)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎04-28-2022
Views:
342
Contributors