Environment
- App Control Console: 8.9+
Symptoms
- Moving device into Local Approval Policy shows a Blank Field under the Enforcement Column, instead of 'Local Approval'
- Running dascli status command on the local device shows that the Policy move has in fact taken place and is in Local Approval
Cause
Underlying Code fails to properly show Enforcement Level for devices currently in Local Approval
Resolution
This issue is being tracked under EP-18141 and will be fixed in a future release of the Server. In the meantime manually navigating to "
https://ServerAddress/hostsold.php" or renaming the file temporarily should workaround the issue:
- Log in to the App Control server with the Carbon Black Service Account.
- If an Agent is installed on the server you may need to temporarily disable Tamper Protection
- Rename the following files:
"C:\Program Files (x86)\Bit9\Parity Console\WebUI\html\Computers.php" to Computers-backup.php
"C:\Program Files (x86)\Bit9\Parity Console\WebUI\html\hostsOld.php" to Computers.php
- From an administrative command prompt issue the command: iisreset
- Refresh the Computers page
