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App Control: Failure to Save in Articulate Storyline With Agent Enabled

App Control: Failure to Save in Articulate Storyline With Agent Enabled

Environment

  • App Control (Formerly CB Protection): All Supported Versions
  • Articulate Storyline

Symptoms

Trying to save a file fails in Articulate Storyline when the Agent is enabled

Cause

This can be caused by interopt issues between the Agent and Articulate Storyline

Resolution

Please record the Articulate Storyline executable and path and open a support case referencing this article

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Creation Date:
‎09-09-2020
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