Environment
- App Control Server: All Supported Versions
- Windows Server: All Supported Versions
Objective
This article will demonstrate the correct way to upgrade Rules or Agent versions locally on the App Control server
Resolution
- Log in to the application server using the Carbon Black Service Account.
- Extract the RulesInstaller_VERSION.exe or HostPackageInstaller_VERSION.exe from the zipped archive.
- Manually install the necessary Code Signing certificate.
- Execute the installer (example: WindowsHostPackageInstaller_#.#.#.####.exe)
Note: If using a Managed Service Account a utility (such as
PsExec) will need to be used to execute the installer. Example command with PsExec:
PsExec.exe -u domain\msaaccount$ "C:\Path\To\WindowsHostPackageInstaller_VERSION.exe"
Additional Notes
- There is no success or failure message when manually running the installer.
- An Install log will be added to the "C:\Program Files (x86)\Bit9\Parity Server\Support" directory.
- Updating the Agent/Rule Installers will require restarting of the App Control Server service. During this process access to the Console will temporarily be unavailable.
- If using Unified Management to manage multiple App Control Servers: New Rule and Agent Installers must be uploaded to each server separately. The Management Server does not broadcast these packages to the Managed Servers.
- If this installation method fails, please follow the guidance here.
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