App Control: How To Manually Install a Windows Agent Using a Policy Package

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Environment

• App Control Agent: All Supported Versions
• Microsoft Windows: All Supported Versions

Objective

To manually install App Control Agent via msiexec using a Policy installation file.

Resolution

1. Navigate to https://ServerAddress/hostpkg/ to download the relevant Policy installation package.
2. Use an administrative command prompt to issue the relevant command:
   • If Registration Codes are disabled:

     msiexec.exe /i "C:\Path\To\PolicyInstaller.msi" /qn /norestart /L*v "C:\Temp\AgentInstall.log"
     

   • If Registration Codes are enabled:

     msiexec.exe /i "PolicyInstaller.msi" B9_REGISTRATION_CODE=registrationcodegoeshere /qn /norestart /L*v "C:\Temp\AgentInstall.log"
     

Note: Policy installers are generated frequently, and include all the latest Configlist and Server changes/settings. For this reason it is recommended to always use the latest Policy installer.

Additional Notes

• The /i in the command line tells msiexec you are installing a package.
• The /qn switch tells msiexec to do the installation quietly and with no popups.
• The /norestart tells msiexec not to restart the machine after the install (typically the agent install does not require a restart by default, but this is good to help insure no restart).
• The /L*v tells msiexec to save a verbose install log to the specified file.
• Additional installation parameters can be found in the user guide
• See related content for suggested AV exclusions
• If the Resource Download Location (by default: https://YourServer/hostpkg) is available to the endpoints, the URL can be used for the file paths:

  msiexec /i "https://YourServer/hostpkg/pkg.php?pkg=PolicyInstallerLink.msi" /qn /norestart /L*v "C:\Temp\AgentInstall.log"

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