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App Control: How to Apply the Registry Fix Included with the Rules Installer v1.16

App Control: How to Apply the Registry Fix Included with the Rules Installer v1.16

Environment

App Control Server: All Supported Versions
App Control Rules Installer: 1.16

Objective

How to Apply the Registry Fix Included with Rules Installer v1.16

Resolution

Steps to apply the fix:

  1. Download the "CleanDeleteFlags.zip" file from the following KB
  2. Extract the Zip and move the "CleanDeleteFlags.txt" onto the App Control server system
  3. Rename the file to: "CleanDeleteFlags.reg"
  4. If there is an agent on the App Control Server system please:
    • Approve the file "CleanDeleteFlags.reg", so it doesn't get blocked
    • Disable the agent's Tamper Protection in the web console > Assets > Computers > Computer Details page > Disable Tamper Protection
  5. Double-click the "CleanDeleteFlags.reg" and apply the registry fix

Alternatively, manually remove the delete flag registry values if they exist:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ParityServer\DeleteFlag
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ParityReporter\DeleteFlag
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ParityServer\DeleteFlag
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ParityReporter\DeleteFlag

Additional Notes

For more information on what the Registry Fix Included with Rules Installer v1.16 is, please check this KB

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Creation Date:
‎05-11-2022
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