App Control: How to Create an Event Rule to Automatically Restore Devices to Normal Enforcement

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Environment

• App Control Console: All Supported Versions
• App Control Agent: All Supported Versions

Objective

Create an Event Rule to automatically restore an endpoint to normal Enforcement Level after remaining in Local Approval longer than desired.

Resolution

Part 1 of 2 - Configuring the Alert

1. Log in to the Console and navigate to Tools > Alerts > edit "Local Approval Alert".
2. Set the General > Status: Enabled
3. Set the Criteria > Time Period accordingly. (Default is 1 hour)
4. Set the Auto Reset to use the following:
   • Status: Enabled
   • Reset After: 1 Minute
5. Click Save & Exit

 

Warning: Email notifications for this Alert are not recommended if regularly moving bulk numbers of Agents.

• The Alert will generate for all machines matching the criteria.
• The Event Rule can only move one machine at a time.
• If multiple machines are moved at the same time this may cause duplicate Emails to be delivered.

Part 2 of 2 - Creating the Event Rule

1. Navigate to Rules > Event Rules > Create Rule.
2. Use the following details:
   • Rule Name: Restore Normal Enforcement (or something memorable)
   • Status: Enabled
   • Event Properties: Policy > is: Local Approval Policy
   • Event Properties: Subtype > is: Alert triggered
   • Action: Move Computer
   • Target: Restore to Normal Enforcement Level
3. Click Save & Exit

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Additional Notes

• Each Event Rule is designed to work with one Trigger at a time.
• If multiple endpoints are moved from Normal to Local Approval at the same time, only one endpoint will count as the Trigger.
• Only the Triggered endpoint will be moved back to Normal Enforcement
• See Related Content below for further related info

Related Content

App Control: Why is Event Rule Not Restoring All Endpoints to Normal Enforcement?
App Control: Event Rule is Not Restoring All Endpoints to Normal Enforcement
App Control: Error Received When Selecting "Move Computer" As A New Event Rule Action