Environment
- App Control Console: All Supported Versions
Objective
How to provide a CSV export of events for Support.
Resolution
- Log in to the Console and navigate to Reports > Events.
- If applicable, choose a Saved View, otherwise set to None. Examples:
- Blocked Files (All)
- New Files (All)
- Set the Max Age accordingly (or use the Filter for Timestamp).
- If necessary, add any additional Filters. Examples:
- Source > is > relevant Computer(s)
- Policy
- Click Show Columns and choose any relevant Columns. Examples:
- Rule Name
- Config List Version
- Click Export to CSV and attach to the Case.
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