Environment
- App Control Server: All Supported Versions
- Microsoft SQL Server: All Supported Versions
Objective
To increase the Current CL Version of the Server manually.
Resolution
- Determine the highest CL Version currently reported by any Agent:
- Login to the Console and navigate to Assets > Computers.
- Set the Saved View to (none) and add the Column: CL Version.
- Sort on CL Version (Descending) and note the highest CL Version.
- Note the Current CL Version and subtract the difference (Ex: Current CL Version: 49651. Highest Agent CL: 52702. Difference: 3,051)
- Login to the application server as the Carbon Black Service account and open SQL Server Management Studio.
- Connect to the DAS database and execute the following query (substitute <NUMBER> for the Difference found):
use das;
exec dbo.BumpConfigListVersion <NUMBER>;
- Verify the Current CL Version has increased accordingly.
Additional Notes
- Server CL version can be seen on the Assets > Computers page, if the page is already open, refresh the page and verify the number updates.
- CL version should be bumped up higher than the highest CL version currently reported by any Agent.
- Replace <NUMBER> with the desired amount you want to increase the CL version by.
- This procedure is used in situations where agents have a higher CL version than the server, such as the following:
- Reverting the DAS database to an older backup
- CL version in the database was otherwise altered to a value below what is currently in the environment
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