App Control: How to Manually Uninstall a Disconnected Linux Agent

[#1]

Environment

• App Control Agent: All Supported Versions
• Linux: All Supported Versions

Objective

How to uninstall a disconnected Linux Agent when the Global CLI Password is known.

Resolution

1. In a terminal window run the commands to allow the uninstall:

   cd /opt/bit9/bin
   ./b9cli --password GlobalCLIPassword
   ./b9cli --tamperprotect 0
   ./b9cli --allowuninstall 1

2. After the allowuninstall flag is set, uninstall with the command:

   sudo sh ./b9uninstall.sh

Additional Notes

If the Global CLI Password is not known, or otherwise does not work, the uninstall via Rescue Mode option will be required.

Related Content

App Control: How to Uninstall Agent in Rescue Mode (Linux)
App Control: How to Uninstall Corrupt Agent - Linux