App Control: How to Manually Uninstall an Agent (Windows)

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Environment

• App Control Agent: All Versions
• Microsoft Windows: All Supported Versions

Objective

To manually uninstall the App Control Agent from a Windows Operating System.

Resolution

1. Open an administrative command prompt.
2. The following commands can be executed manually or run in a script:
   • A list of GUIDs can be found here

   cd "C:\Program Files (x86)\Bit9\Parity Agent"
   dascli password InsertCLIPasswordHere
   dascli tamperprotect 0
   dascli allowuninstall 1
   msiexec.exe /x {GUID} FORCE=1 /L*v "%userprofile%\Desktop\AgentUninstall.log"
   

3. Alternatively, uninstall from Control panel:
   • Navigate to Start > Run > Control Panel (appwiz.cpl) > click OK.
4. Programs and Features will open.
5. From the list of programs, select "App Control Agent"
6. Click the "Uninstall" or "Remove" button. 
7. Wait for uninstall to complete

Related Content

App Control: Uninstall a Disconnected Agent (Windows)