App Control: How to Manually Upgrade an Agent (Minor Upgrade)

App Control: How to Manually Upgrade an Agent (Minor Upgrade)

Environment

  • App Control (Formerly CB Protection) Agent: 7.2.3 P3 and Higher
  • Microsoft Windows: All Supported Versions

Objective

To perform a manual, patch - build to build upgrade of an App Control Agent.

Patch upgrade examples:
  • 8.0.0.2562 to 8.0.0.2621
  • 8.1.0.3546 (8.1 P2) to 8.1.5.5
  • 8.1.5.5 to 8.1.6.212
Not a Patch upgrade (use Major Upgrade Guide):
  • 7.2.3.3703 to 8.0.0.2621
  • 8.0.0.2621 (8.0 P7) to 8.1.0.3546 (8.1 P2)

Resolution

  1. Login to the App Control Server
  2. In Windows Explorer, navigate to C:\Program Files (x86)\Bit9\Parity Server\hostpkg
  3. Obtain a copy of ParityHostAgent.Msi
  4. Distribute ParityHostAgent.Msi to a location that is accessible to the agents being upgraded.
  5. Login to the machine to be upgraded
  6. Open an admin CMD prompt 
  7. Run command:
    msiexec /fvamus "<EnterFullPathHere>\ParityHostAgent.msi" B9_NOCONFIG=1 /L*v <EnterFullPathHere>\AgentUpgrade.log

Additional Notes

  • When the App Control Server is upgraded, a new version of "ParityHostAgent.msi" is created in the hostpkg directory. The newest version of the file should be used to ensure the agent is up to date.
  • If the installation fails, try disabling the tamper protection and setting the agent to allow uninstall from an Admin level cmd prompt:
cd c:\Program Files (x86)\Bit9\Parity Agent
dascli password <CliPasswordInsertedHere>
dascli tamperprotect 0
dascli allowuninstall 1

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Creation Date:
‎01-08-2019
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