App Control: How to Migrate a Server Installation (Single Tier)

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Environment

• App Control Server: All Supported Versions
• Microsoft Windows Server: All Supported Versions

Objective

How to migrate the App Control Server to a different application server.

Resolution

1. Make a full backup the DAS database.
2. Backup the Agent Communication Certificate.
3. Backup the IIS Certificate.
4. Power down, rename, or otherwise "quarantine" the old application server (to prevent any networking conflicts).
5. Move the full database backup to the new SQL Server.
6. Setup and install App Control on the new server:
   • App Control: Where to download latest App Control documentation and installers
   • It's recommended to install the same App Control Server version that was in use pre-migration.
   • When prompted, use the Console & IIS Certificates that were backed up in Steps 2 and 3
   • When prompted, choose "Use Existing Database"
   • It is recommended to keep the same hostname that was used by the previous application server, rather than changing the hostname at time of migration.
7. Verify the ability to login to the Console.
8. Verify the Agents are connecting.

Additional Notes

After you have verified the Console is working on the new application server be sure to remove the old App Control Server software:

1. Login to the App Control Server as the Service Account.
2. If the App Control Agent is installed on the server, set it to a Disabled mode
3. Navigate to Start > Run > type “appwiz.cpl > click OK.
4. Programs and Features will open
5. Find and select "App Control Server"
6. Click "Remove" or "Uninstall"
7. Wait for uninstall to complete

Related Content

App Control: How to Migrate a Server Installation (Two Tier)
App Control: What Happens to Agents When the Server Is Offline?
App Control: How to Change the Hostname of the App Control Server
App Control: Server Service Crashing After Changing Installation Directory
Carbon Black App Control Documentation