App Control: How to Migrate a Server Installation (Two Tier)

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Environment

• App Control Server: All Supported Versions
• App Control Installation: Two-tier 
• Microsoft SQL Server: All Supported Versions
• Microsoft Windows Server: All Supported Versions

Objective

To migrate the App Control Server installation to a different server.

Resolution

1. Make backups of: 
   • The das database.
   • The current Agent Communication Certificate.
   • The current IIS Certificate.
2. Uninstall the App Control Server:
   1. Log in to the application server as the Carbon Black Service Account.
   2. If an App Control Agent is currently installed on the server, temporarily disable Tamper Protection and move it to Local Approval.
   3. Navigate to Start > Run > appwiz.cpl > click OK.
   4. Make a note of the App Control Server version currently installed, and uninstall.
3. Power down (or rename) the application server.
4. Log in to the new application server as the Carbon Black Service Account and install App Control Server as outlined in Server Documentation > Server Installation Guide on VMware Docs.
   • Note: It is recommended to use the same App Control Server version as was used previously.
   • When prompted, choose "Use Existing Database".
   • When prompted, use the Console and IIS Certificates stored in the database. If necessary, use the exported backups.
5. After installation is complete, log in to the Console and confirm Agents are connecting.

Related Content

App Control: How to Migrate a Server Installation (Single Tier)
App Control: How to Change the Hostname of the App Control Server
App Control: Server Service Crashing After Changing Installation Directory