App Control: How to Uninstall a Connected Mac Agent

[#1]

Environment

• App Control Agent: All Supported Versions
• Apple MacOS: All Supported Versions

Objective

Uninstall an App Control Agent on macOS that is checking into the Console and healthy.

Resolution

1. Login to the Console and navigate to Assets > Computers to move the Agent into a Policy that has the Control Mode set to Disabled.
2. Login to the endpoint with an administrator account that can run sudo and from a Terminal Window issue the command:

sudo /Applications/Bit9/uninstall.sh

4. From the Console, delete the Computer from the Assets > Computers page.

Related Content

CB Protection: How to Uninstall the Agent if Mac Kernel Panic Occurs