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App Control: How to Upgrade Agents with 3rd party Utilities (Patch - Build to Build)

App Control: How to Upgrade Agents with 3rd party Utilities (Patch - Build to Build)

Environment

  • App Control Agent: 7.2.3 P3 and Higher
  • Microsoft Windows: All Supported Versions

Objective

To perform a patch - build to build upgrade of an App Control Agent using third party tools such as GPO, SCCM. etc.

If the product build's GUID DOESN'T change between the versions, this article applies. 

App Control: Product Version GUIDs

Patch upgrade examples:
  • 8.0.0.2562 to 8.0.0.2621
  • 8.1.0.3546 (8.1 P2) to 8.1.5.5
  • 8.1.5.5 to 8.1.6.212
Not a Patch upgrade (use Major Upgrade Guide):
  • 7.2.3.3703 to 8.0.0.2621
  • 8.0.0.2621 (8.0 P7) to 8.1.0.3546 (8.1 P2)

Resolution

Have the third party utility run command:
msiexec /fvamus https://<ServerName>/hostpkg/pkg.php?pkg=parityhostagent.msi /qb- /L*v <EnterFullPathHere>\AgentUpgrade.log

Additional Notes

  • When the App Control Server is upgraded, a new version of ParityHostAgent.msi is created in the hostpkg directory. To control which version of the agent is pushed out, they can be manually grabbed and distributed:
    1. Login to the App Control Server
    2. In Windows Explorer, navigate to C:\Program Files (x86)\Bit9\Parity Server\hostpkg
    3. Obtain a copy of ParityHostAgent.Msi
    4. Distribute ParityHostAgent.Msi to a location that is accessible to the agents being upgraded.
    5. Have the third party utility run command:
      msiexec /fvamus <EnterFullPathHere>\ParityHostAgent.msi /qb- /L*v <EnterFullPathHere>\AgentUpgrade.log
  • If the installation fails, try disabling the tamper protection and setting the agent to allow uninstall from an Admin level cmd prompt:
    cd c:\Program Files (x86)\Bit9\Parity Agent
    dascli password <CliPasswordInsertedHere>
    dascli tamperprotect 0
    dascli allowuninstall 1

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Creation Date:
‎01-22-2018
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