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App Control: Okta SAML logins fail after console upgrade to 8.5 and up

App Control: Okta SAML logins fail after console upgrade to 8.5 and up

Environment

  • App Control Server: 8.5+

Symptoms

Okta SAML logins fail after the console was upgraded to version 8.5+

Cause

Starting with version 8.5+ the login page won't accept SAML assertion that has the user's email as both the NameID and the 'EmailAddress' attribute

Resolution

Within the Okta configuration page please remove the 'EmailAddress' attribute, so that only the NameID passes the user's email address

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Article Information
Author:
CB_Support
Creation Date:
‎12-10-2020
Views:
633
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