App Control: Publisher Block Due to MinKeyLength Less Than 512

[#1]

Environment

• App Control Console: 8.0.0 - 8.9.6
• App Control Agent: 8.0.0 - 8.9.0
• Microsoft Windows: All Supported Versions

Symptoms

• Publisher block with error: (IneligibleForApproval: ChainIdx[1] CertId[ # ] MinKeyLength[512] Actual[256])]
• File is using an ECC (Elliptic Curve Cryptography) certificate

Cause

Agent is not expecting a certificate type with a MinKeyLength of less than 512.

Resolution

Enhancements in both Server 8.10.0 (EP-14539) and Agent 8.9.2 (EP-17727) introduce support for varying algorithms and certificate key sizes. Upgrading to these versions (or higher) will permanently resolve this issue.

• RSA and ECC Certificate Key Size settings are managed via System Configuration > Advanced Options > Certificate Options.
• Agent support for these settings was introduced with the release of Agent 8.9.2.

Additional Notes

• An alternative Approval Method (Hash Approval, Custom Rule, etc) will be required until upgrades are complete.
• Some certificate types have different key lengths based on how they were designed
• Additional information on Elliptic Curve Cryptography certificate can be found here

Related Content

App Control: Where to Download Latest App Control Documentation and Installers
App Control: How to Upgrade an App Control Server
App Control: How to Upgrade Agents Using the Console