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App Control: Queries Within Reports>Events Timing Out After Upgrade to 8.1 P2 - 8.5.x

App Control: Queries Within Reports>Events Timing Out After Upgrade to 8.1 P2 - 8.5.x

Environment

  • App Control Console: 8.1 P2 - 8.5.x

Symptoms

Timeouts when running queries within the Reports > Events page of the App Control console.

Cause

Logic behind queries within the new events.php page are not optimal.

Resolution

Upgrade to version 8.6+ where many improvements were made to the events page logic.

Additional Notes

If the issue persists after upgrade, please open a support case and provide the following logs:
App Control: How to Collect Database Logs for Performance Issues (SQL Server)

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Creation Date:
‎02-04-2022
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