Environment
- App Control Server: 8.1.4 - 8.5.2
Symptoms
Cause
- The database stores the USB Device with the first Computer it was associated with.
- If the Computer is deleted & purged, the device becomes orphaned.
- When the Console requests the Device Details page, the request will be made to a non-existent host_id, resulting in an error.
Resolution
Server version 8.5.2 included a fix to prevent new devices from being orphaned. Existing orphaned devices will need to be manually re-associated, please
open a case with Carbon Black Technical Support.
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