Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

App Control: Upgrade Failure "Pre-requisites Check Failed API Unavailable"

App Control: Upgrade Failure "Pre-requisites Check Failed API Unavailable"

Environment

  • App Control Server: All Versions

Cause

Upgrade fails with error "Pre-requesite Check Failed API Unavailable".

Resolution

  1. Navigate to folder: "C:\Program Files (x86)\Bit9\Parity Console\WebUI\Logs\
  2. Move the file "php_errors.log" to the Desktop
  3. Rerun the installer

Labels (1)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎04-13-2022
Views:
204
Contributors