Environment
- App Control Agent: All Supported Versions
- Microsoft Windows: All Supported Versions
Symptoms
Cause
WinHTTP Proxy is not set properly
Resolution
- Open a command prompt with administrative rights
- Run:
netsh winhttp show proxy
- If a proxy exists, ensure proxy is set from the command line as:
netsh winhttp set proxy proxy-server="<proxyservername>" bypass-list=<cbprotectionservername>;<Existing Bypass Lists>
- A reboot may be required to restore the connection
Additional Notes
NOTE: Certain proxies may also require the App Control Server ports 41002 + 443 added to the server name > e.g: AppControlServerNameHere.local:41002 AppControlServerNameHere.local:443 (Replace AppControlServerNameHere with the actual name of your App Control Server)