Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

App Control agent managed Linux OS endpoint disconnected CommStatus HTTP Error 2

App Control agent managed Linux OS endpoint disconnected CommStatus HTTP Error 2

Environment

App Control Linux Agent: 8.7.4.19

Symptoms

Agent managed endpoint run the b9cli status command of:
/opt/bit9/bin/b9cli --status

Which results in:

Version information section: 
"Server Not Connected" 

Client information section:
"Server Not Connected"
"CommStatus HTTP Error 2"

Cause

Network issue or server FQDN mapping not resolving

Resolution

  • Re-establish proper network connectivity
  • Resolve server FQDN mapping (i.e. add entry into /etc/hosts file)
  • Stop and Start the agent

Related Content


Labels (1)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎08-08-2022
Views:
261
Contributors