Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

CB Defense: Error: "Deletion in Progress" Not Updating on Malware Removal Status

CB Defense: Error: "Deletion in Progress" Not Updating on Malware Removal Status

Environment

  • CB Defense Web Console: 0.37.1 and Higher

Symptoms

  • "Deletion in Progress" Status never changes on the Malware Removal page

Cause

Hash was removed from the machine prior to requesting removal from the CB Defense Web Console

Resolution

  • Do not manually remove the hash from the machine prior to removing it via the Malware Removal page

Additional Notes

  • A hash could have been removed by another AV or manually by a user prior to the request being sent from the CB Defense Web Console.

Related Content


Was this article helpful? Yes No
100% helpful (1/1)
Article Information
Author:
Creation Date:
‎01-31-2019
Views:
820
Contributors