Endpoint Standard: Linux Sensor Communication Issues

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Environment

• Endpoint Standard: All supported versions
• Linux: All Supported Versions

Symptoms

• Sensor unable to check into console
• Missing device information
• Partial sensor installation

Cause

There may be instances where the CB Defense Linux agent is no longer checking into the console.

Resolution

The following commands will force check-in: 

1. sudo kill -SIGUSR1 $(pidof cbagentd) 

You can also restart the daemon with the commands below: 

1. systemctl start cbagentd 
2. systemctl stop cbagentd 

Additional Notes

If the above steps do not resolve the issue, please open a support case How to Open a Support Case