IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

CB Defense: Linux Sensor Installation Fails

CB Defense: Linux Sensor Installation Fails

Environment

  • CB Defense Sensor: Version 2.1.0.149
  • RHEL/CentOS: All supported versions

Symptoms

  • An error occurred during registration (failed to decipher registration code: XXXXXX)
  • Failed: agent installation failed

Cause

The intall.sh script used to install the CB Defense Linux sensor is configured to only accept the 3.X registration code

Resolution

The CB Defense Linux Sensor requires use of the 3.X company registration code to successfully install

Additional Notes

Some company codes may contain special characters. Please refer to the sensor installation guide for instructions on how to escape these special characters properly

Related Content


Was this article helpful? Yes No
100% helpful (1/1)
Article Information
Author:
Creation Date:
‎03-05-2019
Views:
1640
Contributors