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CB Defense: What is the Solution for the August 2019 Signature Update Issue?

CB Defense: What is the Solution for the August 2019 Signature Update Issue?

Environment

  • CB Defense PSC Console: All versions
  • CB Defense PSC Sensor: 2.x.x.x and higher
  • Microsoft Windows: All supported versions
  • Local Scanner enabled
  • Sensors configured to use CB Update Server or Local Mirror

Question

What are the methods to resolve the issue where Local Scanner Virus Definition Files (VDF) are not updating after August 1, 2019?

Answer

  • The issue can be resolved in three ways
    • Option A - Reboot machines and await updates, no sensor upgrade required
    • Option B - Upgrade sensors and await updates, no reboot required
    • Option C - Deploy new base signature pack and await updates, no reboot or sensor upgrade required
  • For environments where Local Mirror is used, the issue can be resolved by deploying new base signature pack and updating the Local Mirror server itself

Additional Notes


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Creation Date:
‎09-09-2020
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