Environment
- CB Defense Web Console: All Versions
Question
Why are Alert notifications no longer coming from "cloud@confer.net" and instead are being received from "noreply@carbonblack.com"?
Answer
A recent change was made to align product notifications with the product name. The email notifications will no longer come from "cloud@confer.net", but from "noreply@carbonblack.com" after the
March '19 (0.45) release.
Additional Notes
- This will affect all PSC-related emails, including notifications.
- Email recipients may find the Alert notifications have now gone to the Junk Folder.
- It is recommended to adjust email rules to allow messages from "noreply@carbonblack.com".
- User Invites and Installation Request emails will continue to use the "cloud@confer.net" until the March '19 (0.45) release.
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