Version
All versions of Carbon Black.
Issue
Installing the Carbon Black sensor on a RHEL/CentOS system fails.
Symptoms
When installing the RPM using the sh script, the following error is produced:
error: /root/CarbonBlackClientSetup-linux-v4.2.6.50413.rpm: Header V4 RSA/SHA1 signature: BAD, key ID 6ac57704
error: /root/CarbonBlackClientSetup-linux-v4.2.6.50413.rpm cannot be installed
Cause
Our RPM files are signed with v4 signatures for RHEL/CentOS 6.x support. If you are using an unsupported OS version, the Sensor installation will fail with this message.
Solution
View our Enterprise Sizing Guide for supported Operating Systems on Linux.