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CB Linux Sensor installation fails with "Header V4 RSA/SHA1 signature: BAD" error

CB Linux Sensor installation fails with "Header V4 RSA/SHA1 signature: BAD" error

Version
All versions of Carbon Black.


Issue
Installing the Carbon Black sensor on a RHEL/CentOS system fails.


Symptoms

When installing the RPM using the sh script, the following error is produced:

error: /root/CarbonBlackClientSetup-linux-v4.2.6.50413.rpm: Header V4 RSA/SHA1 signature: BAD, key ID 6ac57704

error: /root/CarbonBlackClientSetup-linux-v4.2.6.50413.rpm cannot be installed

Cause

 

Our RPM files are signed with v4 signatures for RHEL/CentOS 6.x support. If you are using an unsupported OS version, the Sensor installation will fail with this message.


Solution
View our Enterprise Sizing Guide for supported Operating Systems on Linux.

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Creation Date:
‎12-08-2015
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899