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App Control: Configuring Agent Management

App Control: Configuring Agent Management

Environment

  • App Control Console: All Supported Versions
  • App Control Agent: All Supported Versions

Objective

This document will describe the steps for configuring Agent Management which allows for authentication with the Agent.

Resolution

  1. Log in to the Console using an an account with administrative privileges.
  2. Navigate to Settings > System Configuration > General > Edit.
  3. Adjust the settings in Agent Management accordingly.

Additional Notes

  • When choosing a user or group to manage Agents:
    • This option allows administrators to assign elevated dascli (b9cli) command privileges to specific Users or Groups.
    • This allows command prompts ran as a User or member of the specified Group to automatically be authenticated.
    • A pre-defined group drop down is available for Windows devices, otherwise a SID can be provided.
    • Please keep in mind that each User / Group will need to exist on each endpoint.
  • When choosing to use a Global Password:
    • The Global CLI Password can be changed, but cannot be viewed.
    • The Global CLI Password has character restrictions.
  • Both a Global Password and User/Group could be configured for use (allows for either option to be used, does not require both).
  • Agents must be Connected in order to receive changes.
  • Agent Management settings are built into the Policy Installers when changed.
  • If Agent Management settings are not configured/not known and an Agent is offline there will be no way to authenticate with an Agent for removal or other modification.

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Creation Date:
‎09-09-2020
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