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App Control: How to Install and Upgrade Linux Agents

App Control: How to Install and Upgrade Linux Agents

Environment

  • App Control Agent: All Supported Versions
  • Linux: All Supported Versions

Objective

To upgrade or install an App Control Agent on a Linux endpoint.

Resolution

Installation:
This procedure (and any installation involving b9install.sh) should be used only when the Linux Agent is otherwise fully removed from the endpoint.
  1. Navigate to https://ServerAddress/hostpkg and download the relevant Linux install package.
  2. Extract the Agent installer:
    tar -xvzf <policyname>-Red Hat.tgz
    • Note: If the Policy name contains characters not accepted in command arguments, such as spaces or parentheses, escape each character with a backslash.
  3. Change to the directory matching the download tarball name:
    cd <policyname>-Red Hat
  4. Validate the b9install script against the Public Key and Detached Signature with the following commands:
    gpg –-dearmor bit9cs_sha2.asc
    gpg --no-default-keyring --homedir . --keyring bit9cs_sha2.asc.gpg --verify b9install.asc b9install.sh
    • Note: The result should return similar: gpg: Good signature from "build (carbonblack)"
  5. Install the Agent:
    With Notifier: sudo sh ./b9install.sh
    Without Notifier: sudo sh ./b9install.sh –n

Manually Upgrade:
  1. Temporarily disable the Agent's Tamper Protection.
  2. Download the relevant Agent Upgrade package to the endpoint: https://ServerAddress/hostpkg/pkg.php?pkg=Bit9RedHat{6,7,8 or 9}Install.bsx
    RHEL 8 Example: https://ServerAddress/hostpkg/pkg.php?pkg=Bit9RedHat8Install.bsx
  3. Using Terminal change directory to the download location and issue the upgrade command:
    sudo bash Bit9Redhat{6,7,8,9}Install.bsx

Additional Notes

  • When installed without the Notifier, Agents in Medium Enforcement will be unable to prompt users to choose Allow or Block. 
  • Installation of the Agent on a RHEL 9.0 endpoint will require:
    • App Control Server version 8.9.0 or later.
    • Installation of the initscripts RPM manually, or connecting the host to the Red Hat Network.

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Creation Date:
‎01-24-2019
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