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App Control: How to Manually Uninstall a Disconnected Linux Agent

App Control: How to Manually Uninstall a Disconnected Linux Agent

Environment

  • App Control Agent: All Supported Versions
  • Linux: All Supported Versions

Objective

How to uninstall a disconnected Linux Agent when the Global CLI Password is known.

Resolution

  1. In a terminal window run the commands to allow the uninstall:
    cd /opt/bit9/bin
    ./b9cli --password GlobalCLIPassword
    ./b9cli --tamperprotect 0
    ./b9cli --allowuninstall 1
  2. After the allowuninstall flag is set, uninstall with the command:
    sudo sh ./b9uninstall.sh

Additional Notes

If the Global CLI Password is not known, or otherwise does not work, the uninstall via Rescue Mode option will be required.

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Creation Date:
‎09-09-2020
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3010
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