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CB Protection: How to Uninstall the Agent if Mac Kernel Panic Occurs

CB Protection: How to Uninstall the Agent if Mac Kernel Panic Occurs

Environment

  • CB Protection: All Supported Versions

Objective

To uninstall the CB Protection driver if a kernel panic is occurring.

Resolution

  1. Boot into Recovery Mode
  2. Open Disk Utility, and mount the Macintosh HD
  3. Close Disk Utility and in the top bar select Utilities > Terminal
  4. Run commands:
    cd /Volumes/Macintosh HD/Library/Extensions 
    rm -rf b9kernel.kext
    
  5. Reboot and login normally
  6. Uninstall the agent, and sensor 

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Creation Date:
‎09-09-2020
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