CB Protection: Unable to Upgrade 7.4.2 Linux Agent on Oracle 8.0

[#1]

Environment

• CB Protection Agent: 7.4.2
• Oracle Linux: 8.0

Symptoms

• Upgrade from 7.4.2 to a newer release fails
• Upgrade logs shows:

  Installing the new version...
  ERROR: File not found: b9agentRedhat8.rpm

Cause

This is caused by an issue identified internally as EP-9556

Resolution

1. Temporarily move the Oracle-Release file

   sudo mv /etc/oracle-release /etc/oracle-release.old

2. Modify the /usr/bin/lsb_release
   • Change:

     CHECKFIRST="/etc/oracle-release"              # check it before file search

   • To:

     CHECKFIRST="/etc/redhat-release"              # check it before file search

3. Upgrade the agent

Additional Notes

A code change has been made in 7.4.4 agents that these steps will not be required for future updates, and are only required for 7.4.2 devices. 

Related Content

CB Protection: How to Install and Upgrade Linux Agents