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CB Response Cloud: Are the Server IP Addresses Static?

CB Response Cloud: Are the Server IP Addresses Static?

Environment

  • CB Response Cloud: All Versions

Question

Does a CB Response Cloud server use static IP addresses?

Answer

  • Every effort is made to keep the IP addresses the same.  However, there are limited circumstances in which an IP address may change.

Additional Notes

  • In the event of an IP address changing, it is recommended to whitelist according to hostname and the Fully Qualified Domain Name.  This will allow a customer to retain access to the server.
  • Notifications are not sent when an IP address changes.

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Creation Date:
‎02-14-2019
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