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CB Response: How To Update The Response URL In Alert Emails

By CB_Support posted Jan 24, 2019 06:30 PM

  

Environment

  • CB Response: All Versions
  • Linux: All Supported Versions

Objective

The URL for email alerts in CB Response is based off of the server's hostname. If the hostname does not match the FQDN, alert links will not work. These steps will cover what settings need to be changed to update the server's hostname.

Resolution

  1. Update the HOSTNAME field in /etc/sysconfig/network 
    HOSTNAME=host.domain.com
  2. From the command line, update the hostname reference  
    hostname host.domain.com
  3. If the hostname is used for internal networking, update the hostname in /etc/hosts.  
    Do not make any changes in between # {{BEGIN - CB Server}} and # {{END - CB Server}}
  4. If running a cluster and /etc/cb/cluster.conf references the node's hostname, update the value across all nodes. If cluster.conf uses the host's IP instead of domain name, this change does not need to be made.
  5. Restart the server's network 
    /etc/init.d/network restart
  6. If cluster.conf was updated, restart the cluster. 
    /usr/share/cb/cbcluster stop

/usr/share/cb/cbcluster status

/usr/share/cb/cbcluster start


#EDR
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