CB User Exchange: How To Add A User To The Company Group

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Environment

• CB User Exchange: All Versions
• Active user with global admin rights

Objective

To add users to a private company group.

Resolution

1. Log into the Carbon Black UEX with a global admin account.
2. Navigate to the group's home page.
3. Click the View All button under the list of members:

 

4. Click Invite Members 
5. Enter the user's User Exchange id into the "Send To" field
6. Click Send Invitation.

Additional Notes

• The new user will receive an email invitation to join the group.
• The new user needs to validate their email in order to be added to the group.
• If the user is not validated they will see the error "You do not have sufficient permissions for this resource or its parent to perform this action".
• PLEASE NOTE: there is a bug currently where the system cannot return two-character usernames in order to invite them.  If you need to invite a team member that has a 2-character username, please email us and we'll take care of it.

Related Content

CB User Exchange: How To Remove Users From Company Group
How to Add Users to Your Group