Environment
- VMware Carbon Black User Exchange (UeX)
Question
Is it possible to have a shared account for a private group UeX Access? This would be one account that has multiple users who have rights to this account.
Answer
Is is not the policy or process of VMware Carbon Black, to create a general account that has access to a customers private UeX group. Any individual who needs access can have one for a private UeX group. Shared accounts are a single point of failure for security and thus will not be created. If there is a need for multiple individuals to receive notifications about cases, a Distribution List email address should be provided, so that all members of the DL can receive notifications.